Our promise.
Babies don’t take direction. Some days they wave. Some days they turn their back on the whole room. So every session comes with the same promise: we give it everything we have.
More time, when it’s needed
We often run past the planned time, especially in 4D sessions.
A return visit, when it’s needed
When a session is particularly difficult, we bring you back for another try.
Free gender re-checks
If we can’t tell with confidence, we don’t guess. You come back, and the second look costs nothing.
Straight answers
If we can’t get a clear picture, or we’re not certain it’s a boy or a girl, we tell you. We can’t tell you anything about health.
What we can’t promise
- A perfect picture on a given day. Ultrasound depends on how your baby is lying, the fluid around them, and your own body. Sound travels through some bodies more easily than others, and that is nobody’s fault.
- A medical opinion. We’re a keepsake studio. We don’t diagnose, and we can’t tell you that everything is fine.
If your session didn’t go to plan
- If a view wasn’t clear, we’ll tell you on the day and talk through coming back.
- If you get home and have a question about your session, call (818) 243-7010.